canvasjewelhut
KNOWSLEY FURNITURE CENTRE LTD
Shipping Policy
Updated August 2026
🚚 Shipping Times
Processing + Transit
🇺🇸 United States
Processing: 0 – 1 business day
Shipping: 1 – 3 business days
Shipping: 1 – 3 business days
🌍 Other Countries
Processing: 0 – 1 business day
Shipping: 1 – 3 business days
Shipping: 1 – 3 business days
🛃 Customs & Duties
Shipping times to international destinations may be affected by local customs procedures. In the rare event that import duties or taxes are levied, the customer is responsible for payment. Please contact your local customs office for specific information.
📌 South America & Russian Federation: Orders to these regions may experience extended delays due to shipping and customs clearance. Delivery can take up to one month or more.
Shipping times to international destinations may be affected by local customs procedures. In the rare event that import duties or taxes are levied, the customer is responsible for payment. Please contact your local customs office for specific information.
📌 South America & Russian Federation: Orders to these regions may experience extended delays due to shipping and customs clearance. Delivery can take up to one month or more.
💰 Shipping Cost
All-inclusive
Yes — all-inclusive shipping.
The shipping cost is already included in the product price. No hidden fees at checkout.
🔍 Order Tracking
Real-time
Once your order is placed, you will receive a tracking number via email.
You can also track your order by signing in to your
canvasjewelhut account and navigating to
My Order.
📎 Please allow 1–2 business days for tracking information to become available after shipment.
📎 Please allow 1–2 business days for tracking information to become available after shipment.
📬 Package marked “Delivered” but not received?
What to do
- Scanning error: The carrier may have missed the scan — tracking status often updates within the next business day.
- Apartment or multi-unit building: The carrier may have left the package with a neighbour, at the front desk, or in a mail room. Please check around your building.
- Still can’t locate it? Contact us immediately at [email protected] and we will investigate.
📦 Lost Packages
Replacement / Refund
If you have not received your package within 60 days from the shipping date,
please contact us at [email protected].
We will either resend a new replacement or issue a full refund — whichever you prefer.
We will either resend a new replacement or issue a full refund — whichever you prefer.
✉️ Need help?
KNOWSLEY FURNITURE CENTRE LTD