Privacy Statement

canvajewelhut (operated by KNOWSLEY FURNITURE CENTRE LTD, collectively “we”, “us”, or “our”) is committed to protecting your privacy. This statement explains how we collect, use, share, and process your information.

Collection and Use of Personal Data

Personal data is information that can directly or indirectly identify you. It also includes anonymous data linked to such identifying information. Personal data does not include irreversibly anonymised or aggregated data that can no longer identify you, even when combined with other information.

Promoting Safety and Security

We adhere to the principles of lawfulness, fairness, and transparency. We process only the minimal data necessary for specified purposes and employ technical and organisational measures to safeguard your data. We use personal data to verify accounts and user activity, detect fraud, and investigate suspicious or potentially unlawful conduct or violations of our terms. This processing is based on our legitimate interest in ensuring the safety and integrity of our products and services.

What Personal Data We Collect

i. Data you provide: We collect personal data you give us when you use our products or services, create an account, contact us, participate in surveys, or use our online help or chat tools. When you make a purchase, we collect payment information (e.g., credit/debit card number and related details), authentication data, billing, shipping, and contact information.

ii. Data about use of our services and products: When you visit our websites, we may collect device type, unique device identifiers, IP address, operating system, browser type, usage statistics, diagnostic data, and location information from computers, phones, or other devices where you install or access our services. Where available, we may use GPS, IP address, and other technologies to determine approximate location in order to improve our products.

How We Use Your Personal Data

We use personal data to provide, enhance, and develop our products and services, communicate with you, deliver targeted advertisements and services, and protect us and our customers.

i. Providing, improving, and developing our products and services: We use personal data for data analysis, research, and audits to improve our offerings. This processing is based on our legitimate interest in delivering quality products and maintaining business continuity. If you enter a contest or promotion, we may use your data to administer it; we encourage you to review the specific rules of such activities.

ii. Communicating with you: With your prior explicit consent, we may send you marketing communications about our own products and services, notify you about your account or transactions, and inform you of policy changes. You may opt out of marketing emails at any time by contacting us. We also use your data to respond to your inquiries. With your consent, we may share your data with third‑party partners for their marketing communications, and we may personalise your experience on our sites and third‑party platforms, as well as measure campaign effectiveness.

Note: For any use that requires your prior consent, you may withdraw that consent at any time by contacting us.

Use of Cookies

Definition of “Cookies”: Cookies are small text files stored on your browser or device. They are widely used to store and receive identifiers and other information. We also use similar technologies (e.g., local storage, device identifiers) for the same purposes; in this statement, we refer to all as “cookies.”

Use of Cookies: We use cookies to provide, protect, and improve our services—for personalising content, delivering and measuring advertisements, understanding user behaviour, and enhancing safety. The specific cookies we use may vary depending on the websites and services you access.

Disclosure of Personal Data

We share personal data with strategic partners who assist us in providing our products and services or in marketing to customers. Such sharing is solely for the purpose of offering or improving our products, services, and advertising. We do not share your data with third parties for their own marketing purposes without your prior explicit consent.

Data Disclosure, Storage, Transfer, and Processing

i. Fulfilment of legal obligations: We may process personal data to comply with mandatory laws in the European Economic Area or your country of residence. For EEA residents, whenever we rely on your consent, such processing is justified under Article 6(1) of the GDPR.

ii. Business transfers and protection of rights: We may share data with our affiliated companies. In the event of a merger, reorganisation, acquisition, joint venture, assignment, spin‑off, transfer, sale, or bankruptcy proceedings, we may transfer all personal data to the relevant third party. We may also disclose data if we reasonably believe it is necessary to protect our rights, enforce our terms, investigate fraud, or protect our operations or users.

iii. Legal compliance and public interest: We may disclose personal data when required by law, legal process, litigation, or requests from public or governmental authorities (inside or outside your country). We may also disclose data if we determine it is necessary or appropriate for national security, law enforcement, or other issues of public importance.

Children

Our products and services are intended for adults. We do not knowingly collect, use, or disclose data from children under 16 (or the equivalent minimum age in your jurisdiction). If we learn that we have inadvertently collected personal data from a child under 16, we will delete it promptly. Please contact us immediately if you become aware that a child under 16 has provided us with personal data.

Your Rights

We take reasonable steps to ensure your personal data is accurate, complete, and current. You have the right to access, correct, or delete the personal data we hold about you. You may also restrict or object to further processing at any time. You have the right to receive your data in a structured, standard format. You may lodge a complaint with the competent data protection authority.

To protect your privacy and security, we may request information from you to verify your identity and your right to access such data. In some cases, applicable laws may require or permit us to refuse to provide or to delete some or all of the data we maintain. You can exercise your rights by contacting us; we will respond within a reasonable timeframe, and in any event within 30 days.

Third‑Party Websites and Services

Our websites, products, and services may contain links to third‑party websites or services. We are not responsible for the privacy practices or the content of those third parties. This Privacy Statement applies solely to data collected through our own products and services. We encourage you to read the privacy policies of any third party before using their websites or services.

Data Security, Integrity, and Retention

We implement reasonable technical, administrative, and physical safeguards designed to protect against unauthorised access and to ensure the correct use of the data we collect. We retain your personal data for as long as necessary to fulfil the purposes described in this statement, unless a longer retention period is required or permitted by law.

Changes to This Privacy Statement

We may update this Privacy Statement periodically to reflect new technologies, industry practices, or regulatory requirements. Your continued use of our products and services after the effective date of any changes constitutes your acceptance of the revised statement. If you do not agree to the revised terms, please stop using our products and services and contact us to close any account you may have created.

Contact Us

If you have any questions about this Privacy Statement or our privacy practices, please reach out to us at:

[email protected]